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Phone: +254 720 710451
      Or: +254 774 810451
Skype: Liontrailssafaris
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Location: Patron Business Park,
1st Fl, Rm no. 19 Fedha Estate
off Outerring Road, Embakasi, Nairobi
P.O Box: 26657- 00100 Nairobi, Kenya


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Frequently Asked Questions

1. How do I book Safari/hotel with your Company?
Complete our Online booking form or send us an e-mail
2. Do the quoted prices include international flights?
Unless stated otherwise, the quoted prices in our website do not include international flights
3. How many people do you take on a safari?
Our safaris have guaranteed departures with a minimum of 2 people and recommend maximum of 6 persons per vehicle (for guaranteed window seats). However we don’t do joining safari services and only provide private safaris for exclusive services
4. What are the terms when booking a safari with your company?
Please see our terms and conditions page.
5. When is the best time of year for safari in Kenya?
We have different seasons here in Kenya. Two rainy seasons; April/May & June (Long rains) & November (Short rains) - classified under low/mid-season with low hotel rates. July to October is warm & sunny period and the best time to see the annual wildebeest migration in the Maasai Mara Game Reserve, it is also the most popular travel period for most visitors - classified under peak season, with high hotel rates. December to March is a warm and sunny period - classified under high season with modest hotel rates.
6. What if I want a custom/tailor made safari?
We do custom/tailor safaris to suite each and every individual’s interest and budget. Our response to all the enquiries is always within 24hrs hours time and we try very much to stay with proposed accommodation. However we may use alternative accommodation in a case the suggested accommodation is overbooked.
7. Do I need a visa?
Yes, you do require a Visas to visit the East African Countries; Kenya & Tanzania and this can be obtained on arrival at the Airport. The process is easy and fast, and all you need is a valid passport and the fee - US$25 (for Kenya), US$50 (for Tanzania) payable only in cash US dollars. Please contact us for more information. Note: American citizen pay US$100 Tanzania visa fee 8. What’s the food like on safari and what meals are included in your safari packages? Most of the hotels and lodges have buffet menu served with a desert to complete your meal. Though there are a few lodges and hotels that serve a set menu. Food in all the facilities are up to an international standard prepared by world class qualified chefs. We provide meals as indicated on our itinerary: {B, L, D} Breakfast, Lunch and Dinner
8. Do you cater for special Dietary requirements?
Please make sure you let us know this well in advance so that we can make arrangements with the lodges/camps involved
9. What medical precautions should I take?
We suggest you consult your local doctor for information on the latest health precautions. If you are on prescription medication, please ensure you have an adequate supply to last the duration of your stay and a copy of your prescription(s)
10. How far in advance should I book my safari?
We highly advise booking as far in advance as possible to ensure accommodation availability at the time you wish to travel, especially during the peak seasons (July & August and Christmas/New Years).
11. Will I stay in tents or lodges?
We offer wide range of accommodation from budget camping, tents and lodges. However we always prioritize the clients’ choice/request. We can also tailor make safaris with a combination of both tents and lodges. All you have to do is give us your preference.
12. Do I require Travel Insurance?
We strongly recommend that you take all the necessary Travel Insurance before commencing on your journey. However, we offer free membership with Flying Doctors' Society of Africa to all our clients while on safari with us. This offers the traveler the security in the knowledge that should a medical emergency arise, the Flying Doctors Service and evacuation service is just a phone call away to a reputable hospital. This service covers only rescue.
13. Are the destinations and Safaris that you offer safe and secure?
All the destinations that we offer are considered to be safe and secure, and are well-established destinations and locations.
14. Should I expect language problems?
English is widely spoken throughout East Africa. However some of our driver/guides also speak French/Spanish and Germany and can be provided on request.
15. What about photography?
A good camera will make a big difference in your safari experience. On safari, you won't always be able to get up close to wildlife. A SLR (single lens reflex) camera with a 200-300mm lens is recommended. More serious photographers may choose telephoto lenses of 400 or 500mm. Bring extra batteries and plenty of films just in case.
16. How safe is the drinking water?
While water in major towns is chlorinated and relatively safe to drink, it is safer to drink sealed bottled water, available in most hotels and lodges. And also sold in the local supermarkets. Lion Trails Safaris Limited also provides water to the clients while on safari with a particular regard to Road safari clients.
17. Why should I book my Safari with your Company?
a). Experience: Because we have the knowledge, experience & commitment to make your safari an Ultimate dream come true!
b). Expertise & flexibility: Our guiding principle is to work with each client, family and group in an individual way. We encourage you to work with us, discussing your interests, style of travel, budget, time frame plus any other factors that would influence your trip - to come up with an itinerary best suited for you, your family or group.
c). Timely response: We know that your time is valuable and we are committed to using it effectively. NB: Our goal is a 24-hours response time to any inquiry.
d). Competitive prices: Although travel to East Africa can be expensive, we believe that our tours offer you the best value for your money. We always ensure that we are providing you with the quality
of product and service you are looking for.
e). Departures: To make it is easy and convenient for the traveler, all our safaris depart daily with a minimum of 2 persons booking. We do this to allow our itineraries/safaris to fit into your schedule. Please provide us with this information during your first inquiry to help us send you the most appropriate quotation
19. Why Choose Kenya for Your Safari?
For many travelers and nature lovers, an African safari is right at the top of the list of must-do trips, but there are so many competing destinations offering adventurous, wildlife spotting vacations that it can be difficult to decide which location will be the best place to enjoy the safari experience. The two main contenders for safari travel are the classic East African destinations of Kenya and Tanzania, although there are plenty of travelers who are willing to make the case for some of the lesser-known locations, such as Rwanda, which can offer visitors the chance to glimpse rare creatures that cannot be seen elsewhere. Of all of these amazing destinations, Kenya is the ideal choice for anyone who wants to experience a unique and beautiful country, and particularly for any travelers who have been planning for a long time to check that safari experience off their list of adventures:
a). Unique Wildlife
A great safari holiday is all about the animals, and Kenya, which has more than 50 different parks and reserves, is a particularly good place to spot all of the Big Five and the other safari favorites, alongside some truly impressive sights that are not to be found elsewhere. Kenya is home to lion, buffalo, elephant, leopard and both black and white rhino, and in September each year it becomes host to more than a million wildebeest, gazelle and zebra, as one of the most spectacular and awe-inspiring sights in the world, the Great Migration, brings the herds to Kenya's Masai Mara in search of fresh grazing. The Masai Mara Reserve itself is the quintessential safari destination, which makes it a particularly good choice if you have a limited time in the country, but there are plenty of other interesting spots to visit if you have the time for a longer tour. Tsavo, which is famous for its lions and the excellent chances of spotting all of the Big Five in a single day, and Amboseli, which is perhaps the best place in the country to get up close to the largest elephants, also make ideal destinations for anyone seeking the authentic safari experience. Kenya's varied landscapes, which range from mountain heights to forested valleys and desert habitats, also provide visitors with the chance to see some unique spectacles, such as the flamingos that gather to feed in the harshly alkaline waters of Lake Nakuru, with at least a million of the distinctively pink birds crowded together, or the endangered turtles that can be spotted crawling out of the sea to build nests along the shores. Over just a few days spent traveling from one part of Kenya to another, the landscapes and the wildlife can change so dramatically that it can feel like you are moving between different worlds.
b). Beyond the Safari
Kenya also has a lot to offer alongside a safari adventure. Although spending your entire trip wildlife spotting in the many reserves can be a dream come true for many travelers, others prefer to combine a shorter safari with some time spent relaxing on the beach. Another increasingly popular choice for visitors who want to experience two of their dream vacations in one trip is to combine a safari with a cruise. Many cruise operators are now offering fly-cruise vacations departing from the African coast to cater for travelers who are joining the ships after a safari, and the Kenyan city of Mombasa is becoming one of the most popular ports of call. Although the airport in Nairobi is a great entry point since it allows travelers to experience the many museums and cultural attractions of that city, leaving by boat from Mombasa can reveal a completely different side of the country. Mombasa is an exciting place to explore, with beautiful architecture and cultural treasures to be found in the old town, and all of the modern entertainment that would be expected from a major city. The surrounding Kenyan coast has some stunning beaches, where you can enjoy getting active with some water sports, take an underwater safari to see the coral reefs, or simply relax on the sand. One of the highlights is Lamu, a Swahili town that dates from the 14th century, and which has been denoted a UNESCO World Heritage Site. Like Mombasa, it has felt the influences of a blend of different cultures, including Arab and Indian trade, but unlike the larger city, it is much easier to slip away from modern life in the vehicle free streets lined with buildings decorated by traditional carvings.
c). What Sets Kenya Apart From Other Safari Destinations?
Although each of the countries offering safari getaways has something spectacular to offer, Kenya has a special charm that will appeal to anyone who has ever dreamed of this type of travel. It is the one location that is certain to match those dreams, because it is the traditional safari destination that has shaped our ideas of what these trips should be. It was named the World's Leading Safari Destination yet again in 2013. Kenya is exactly what you imagine when you think of a safari, but it is also much more than this. It is a unique country that can also offer varied cultures and landscapes, as well as plenty of extraordinary wildlife beyond the Big Five, and the chance to explore vibrant cities and enjoy beautiful beaches, or even to combine a wildlife-spotting safari with a cruise of the Indian Ocean.
University of NairobiICT